Privacy Policy for PunjabSoap

Last Updated: August 1, 2025

This Privacy Policy explains how PunjabSoap (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website, https://punjabsoap.com (“Website”), and any related services offered by us. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.

1. Information We Collect

a. Personal Information:
We may collect personal information that you voluntarily provide to us, such as:

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment information (collected and processed securely via third-party payment processors)

b. Non-Personal Information:
We automatically collect certain non-personal information when you visit our Website, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on our Website

  • Referring website addresses

c. Cookies and Tracking Technologies:
We use cookies, beacons, and similar technologies to enhance your experience, analyze usage, and collect basic usage information. You can adjust your browser settings to refuse cookies, but some parts of our Website may not function properly as a result.

2. How We Use Your Information

We may use the information we collect for purposes such as:

  • Processing and fulfilling orders

  • Providing customer support

  • Sending order confirmations, updates, and marketing communications (if you opt-in)

  • Improving our Website and services

  • Personalizing your experience on our Website

  • Detecting and preventing fraud or misuse of our services

  • Complying with legal obligations

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

  • Service providers: Delivery, payment processing, customer support, IT services (who are obligated to keep your information confidential)

  • Legal authorities: When required by law or to protect our rights

  • Business transfers: In case of a merger, sale, or acquisition of our business

4. Data Retention

We retain your personal information only as long as necessary to provide our services, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage can be guaranteed as 100% secure.

6. Your Choices

  • Opt-out: You may opt out of receiving marketing emails by following the unsubscribe link in any such messages.

  • Cookies: You may disable cookies via your browser settings.

  • Access, Update, or Delete: You may contact us to request access, correction, or deletion of your personal information.

7. Children’s Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Our Website may contain links to external sites. We are not responsible for the privacy practices or content of such sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at:

Email: info@punjabsoap.com
Address: Shakargarh Sialkot
Phone: +923034163903